Customer Support Executive ( Exp. In International BPO - Night Shift))

1 - 6 Years

Job Description

Job description
Manage incoming calls, emails & Chats.

Identify and assess customers' needs to achieve satisfaction.

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

Required Candidate profile

Must have Excellent English Communication Skills to Handle International Customers.

Should have an American accent in communication.

Working Days: Five Days Working.

Shift Time: 08:00 pm to 05:00 am.

Salary 1 Lac To 4 Lac P.A.
Industry IT Software - Application Programming / Maintenance
Work Experience 1 - 6 Years
Qualification Other Bachelor Degree

Key Skills

Customer Support Executive Customer care executive customer support customer handling

Company Profile

Company Name

Reputed IT Company

About Company Crystal Fact is a professionally managed Placement consultant and Background check investigation Company managed by a group of young, dynamic and energetic Management & I.T professionals at Ahmedabad.
Email ID